Blend Skills for Technical Communication

by Amy Twait, Trainer and Writer for TranScape

Having a technical communication
background should not restrict your career. Blending technical communication experience with other interests helps uncover jobs that suit you better.

My first career teaching American Literature and Communications began at New Ulm Senior High School. While teaching, I pursued a masterís degree in technical communication at MSU. I discovered that I enjoyed writing and explored that field. While on a leave of absence, I began a second career as a technical communicator in the Twin Cities.

After working as a technical communicator for six months, I realized that I missed the contact with people I had experienced as a teacher. Coming from an atmosphere of working with approximately 100 students each day, I found the isolation in a cubicle doing technical communication very uncomfortable. I started looking for opportunities to combine my teaching and writing skills. I found such a job.

Now, in my third career, I work as a customer trainer and curriculum writer for TranScape, a Pitney Bowes company in Bloomington, MN. TranScape makes integrated logistics software and I teach customers how to use one of these products. I spend most of my time studying the product, developing courses for it, then writing the training manuals and study materials for those courses. The rest of the time I work directly with customers who travel to our facility to learn how to use our logistics software. I found a way to help people learn, to work with people, and to continue writing.

My job allows me to combine many skills and interests. Similar opportunities exist for people with a technical communication background. Creative job search efforts may help you find your perfect career.


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